F.A.Q. What was the original thinking behind BackInTheBlack®? What is the main philosophy for BackInTheBlack®? How is this different from the typical way all default servicing technology     operates today? Is that what you mean by the "3 R's" of default servicing technology? What can BackInTheBlack® cover in the default servicing continuum? Is there an easy way to visualize how BackInTheBlack® can really live up to its     "revolutionary" tag? But if you listen to the large service bureaus, you are led to believe that they     have Web-enabled functionality in their applications too? You mentioned two analogies. What is the other one? Are there other differentiators for BackInTheBlack®? What is the relationship between default servicing and ratings services? What about metrics? Do you have quantifiable results? How is BackInTheBlack® implemented? Is client data secure with BackInTheBlack®? In the end, what sets BackInTheBlack® apart from the service bureau     competition?